this morning.”
Richard looked confused.
“I didn’t request a change.”
“That’s what we’re investigating,” the supervisor replied.
The records showed that Zara’s reservation had been flagged using a restricted internal priority code.
It wasn’t a standard upgrade or customer-service adjustment.
The authorization had come from someone with elevated company access.
Marcus’s expression darkened.
“Who approved it?”
“We’re tracing the credentials now.”
The gate agent checked another record.
“There was also a request to associate Mr. Bennett’s reservation with Seat 2A.”
Richard shifted uncomfortably.
“My assistant told me the seat had
