you’re aware of the other person, their mental load, and the pace they have to maintain in a crowded dining room. In short, you’re connected to what the other person is experiencing, even if they don’t say anything. And this ability to perceive the invisible—the fatigue, the pressure, the frantic pace of service—is one of the pillars of emotional intelligence.
A matter of personality… and education
According to psychological research, this kind of behavior is often linked to a certain personality type: those we call “agreeable.” In the jargon, it’s
